Someone Out There Needs What You Already Know

When war, unrest, or disaster strands someone far from home, the most valuable person in the world is a local who cares. As a MiaB volunteer, that person can be you.

What Volunteers Do

Share Local Information

You know which roads are open, which neighborhoods are calm, where the queues are shortest. That knowledge is gold to someone who arrived last week.

Translate & Communicate

Help someone read an official notice, talk to a landlord, or understand an announcement — in a language they don’t speak.

Guide Routes & Logistics

Advise on transportation options, services that still work, and how to get from A to B when nothing runs on schedule.

Offer Practical Help

When it is safe and appropriate: a ride, a charged power bank, directions to shelter. Small acts, outsized impact.

Become a Verified Member

Coming soon

We are building an identity-verification program so people in need can recognize trusted helpers at a glance. Verification will be optional — but it will make your offers of help carry further.

Safety and Responsibility

Your safety and the safety of others come first.

  • Do not put yourself in risky situations
  • Do not offer help beyond your capacity
  • Always communicate clearly and honestly
  • Respect boundaries and privacy
Code of Conduct

By participating, you agree to:

  • Act in good faith
  • Provide accurate information to the best of your knowledge
  • Avoid requesting or offering inappropriate compensation
  • Treat all users with respect and dignity

Trust & Transparency

To build a safer environment:

  • You may choose to verify your identity once the verified-member program launches.
  • Anyone can report inappropriate behavior — see how reporting works.
  • Repeated violations lead to removal from the platform.

Communicating with People in Need

Do

  • Be calm, clear, and supportive
  • Encourage people to contact official authorities
  • Prioritize their safety in every interaction

Don't

  • Make promises you cannot guarantee
  • Put yourself in risky situations
  • Offer help beyond your capacity

Why It Matters

In times of crisis, access to the right information — or the right person — can change outcomes. Your contribution, no matter how small it may seem, can help someone navigate the hardest moment of their life. Even while sipping a cup of coffee at home, you could help change someone's life.